The United Bank for Africa, UBA, has reduced its working hours in some of its branches in Abuja and its environs amid a heightening spate of armed banditry and terrorist attacks in the country’s capital.
Announcing the development in a memo to customers, the bank said it took the decision for the safety of its customers and employees, advising customers to channel further transactions to its digital channel.
“Please be informed that some of our branches will now close earlier for the safety of all our customers and employees. Our digital channels will remain available to you 24/7,” the notice of early closure issued by the bank read.
Some customers have expressed concerns about the decision, saying it would further complicate their ability to do business.
The bank’s failure to clearly state the hours that its branches would be running on weekdays also did not help apprehensive customers.
The bank’s spokesperson who was asked for clarification didn’t respond especially on affected branches and hours.
The development came weeks after Boko Haram fighters seized control of the prisons in Kuje, an Abuja suburb, freeing hardened criminals into the nation’s capital.
About 900 prisoners, including more than 60 Boko Haram suspects, fled during the attack, for which the Islamic State West Africa Province claimed responsibility.
Residents of the Federal Capital Territory (FCT) and the rest of the nation have recently experienced dread and anxiety due to reports of impending terrorist and bandit assaults. According to intelligence assessments, terrorists are closing in on the city center after leaving the FCT’s fringes.
As concerns grow over the government’s inability to address the lingering security crisis, conversations about fear, low morale, disappointment, and even lack of confidence are becoming more common among citizens, not just in the city, which had been relatively peaceful until recent years, but even inside the presidential villa.